Privacy Statement Super Hair Brands

1. Who are we?

Super Hair Brands
Calandstraat 32
3316 EA Dordrecht
The Netherlands
Chamber of Commerce number: 98591789
VAT: NL0868559519
Email: info@superhairbrands.nl
Website: www.superhairbrands.nl
Super Hair Brands is the controller within the meaning of the General Data Protection Regulation (GDPR).

2. What personal data we process

While we focus on business customers (B2B), we sometimes also process personal data of individuals, such as contacts, self-employed individuals, or sole proprietorships. We may process the following data:
- Name and position of contact persons
- Company name and Chamber of Commerce number
- Business address and delivery address
- Business email address and telephone number
- Payment and invoice details
- Account login details (username and password)
- Communication via email or contact forms
- IP address, browser data and website use (via cookies)

3. Purposes of data processing

We process personal data for the following purposes:
- Creating and managing customer accounts
- Processing and delivering orders
- Processing payments via Mollie
- Preparing and sending quotations and invoices
- Customer service and support
- Legal and tax obligations (such as accounting)
- Improving our website and services
- Business marketing communications (such as product updates or offers)

4. Legal basis for processing

We process personal data on the basis of the following legal grounds:
- Execution of an agreement (e.g. order or delivery)
- Legal obligation (e.g. tax administration)
- Legitimate interest (such as business customer management or marketing to existing customers)
- Consent, if explicitly granted (e.g. newsletter registration)

5. Sharing data with third parties

We share personal data with third parties only when necessary for our services. This includes:
- Shopify, for hosting and webshop management (Privacy Statement: https://www.shopify.com/legal/privacy)
- Mollie, for payment processing (Privacy Statement: https://www.mollie.com/nl/privacy)
- Transport and delivery services (Sendsmart)
- IT and hosting partners
- Accounting and administration software
- Legal and tax advisors
Processor agreements have been concluded with all these parties to ensure that your data is processed securely.

6. Retention period

We do not retain personal data longer than necessary for the purpose for which it was collected, unless we are legally required to retain it for a longer period. Administrative and tax data are retained for 7 years.

7. Security of personal data

Super Hair Brands takes appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access. We use secure SSL connections, secure password storage, and limited access to data.

8. Your rights

As a data subject, you have the right to:
- To gain insight into the personal data that we process about you
- Request correction or removal
- Request restriction of processing
- To object to processing
- To have your data transferred (data portability)
For these requests you can contact us at info@superhairbrands.nl.

9. Cookies

Our website uses functional, analytical, and possibly marketing cookies. More information about this can be found in our cookie policy at www.superhairbrands.nl/cookies.

10. Changes to this privacy statement

We may update this privacy statement if our services or legislation changes. The most current version can always be found at www.superhairbrands.nl/privacy.

11. Contact

For questions or complaints about privacy, please contact:
Super Hair Brands
Email: info@superhairbrands.nl
Address: Calandstraat 32, 3316 EA Dordrecht, Netherlands
If you have any complaints, you can also contact the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl .